In order to make our service available, you are required to provide Asiabill (thereafter”Asiabill”) with information about you and your business. In addition you and Asiabill employees communicate with each other via all standard forms of communication and as a part of its process Asiabill stores information about every transaction that it processes for you. Asiabill stores all information and communications it deems relevant to conducting its business, and that information becomes the property of Asiabill at the time it is received or generated.

Clients with subscription transactions only: Asiabill will not otherwise disclose its clients’ personal and account information unless Asiabill has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Asiabill, Asiabill’s clients, or others, or where Asiabill has a good faith belief that the law requires such disclosure.

Clients with tangible goods: If you are processing transactions for tangible goods your contact information is readily available on your website. If Asiabill receives a written request from a legitimate law enforcement agency that is investigating a fraudulent use of card complaint Asiabill will, without consulting you, provide law enforcement your contact information. Otherwise, Asiabill will not disclose its clients’ personal and account information unless Asiabill has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Asiabill, Asiabill’s clients, or others, or where Asiabill has a good faith belief that the law requires such disclosure.

Asiabill also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Asiabill stores or transmits to or receives from its clients. The circumstances under which Asiabill will disclose such electronic client communications are when:

  1. It is necessary in order to provide service to the client,
  2. It is necessary to protect the legitimate interests of Asiabill and its clients,
  3. It is required to cooperate with interception orders, warrants, or other legal process that Asiabill determines in its sole discretion to be valid and enforceable; and
  4. It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Asiabill and appear to pertain to the commission of a crime.

  By using Asiabill’s services, you agree that we may release information obtained in the course of your use of Asiabill’s services when it is believed, in Asiabill’s sole and absolute discretion, that the release is appropriate or otherwise necessary to comply with the law, enforce our Agreement, and/or protect the contract and other rights of Asiabill and our Clients.

Asiabill disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by clients or others. Asiabill will, however, review, delete or block access to communications that may harm Asiabill, its clients or third parties. The grounds on which Asiabill may take such action include, but are not limited to, actual or potential violations of Asiabill’s Acceptable Use Policy (AUP). It is your obligation to provide Asiabill with accurate and up-to-date information, and failure to provide us with such information could void any Agreement between you and Asiabill. We use the information that you provide for such purposes as processing transactions, loss prevention, improving our service, communicating with you, and fulfilling our obligations to you. Asiabill’s employees have access to your information on a need to know basis. Asiabill will not sell your information to a third party for any reason.

To the best of its ability, Asiabill employs the latest and best techniques available for protecting it systems from intrusion by unauthorized individuals, and is constantly upgrading its security as better methods become available. All information is stored behind firewalls and other sophisticated security systems. Our data center is utilizes state-of-the-art physical security measures to prevent unauthorized access to the facility.

Asiabill reserves the right to change, modify or amend this policy at any time. Asiabill takes privacy matters very seriously, and intends to stay at the forefront of privacy policy and protection matters. We will occasionally update our privacy policy and we will post those updates on this page. You are responsible for revisiting this page to review our privacy policy updates.

Questions regarding the information Asiabill has stored about you should be in writing, and addressed to: FLAT/RM 639 BLK B 5/F WING HONG FACTORY BLDG 777 YU CHAU WEST STREET KL HONG KONG